...Because conflict is inevitable
Difficult people, we have all encountered at least one in our careers. They have personality traits that make it challenging, sometimes impossible to communicate with them.
In the workplace, it can be difficult to avoid these people, as they may be in your meetings, be contributors to your projects, and maybe even critical decision makers at your company.
Walking away from the problem isn’t always possible.
Rather than turning to drastic measures or tolerating undesirable behaviours, you need to equip yourself with the skills to deal with these individuals.
Here are some of the benefits of completing this course…
- Gain insight on how to deal with difficult co-workers
- Know exactly what to do and say when you have a difficult boss
- Understand how to manage conflict at work with ease
The task of engaging with difficult colleagues can feel monumental. However, there are behaviours you can adopt to help you interact and get the best from these challenging and sometimes outright problematic personalities.
Complete this course to set the standard for successful conflict resolution!
All our courses are presented in a concise way to minimise the time you need to spend learning. We do not over explain points just to bulk out course content. You get all the required knowledge for your success… in a no-fluff, no-fuss version.
The content in this course is also available in the course - Achieving Professional Excellence.
All courses by The Institute for Achievement and Excellence have been written with a commitment to the United Nations Global Goals #4 Quality Education and #5 Gender Equality.
Note: Students located in countries that levy VAT tax will see VAT inclusive prices at checkout.